Spotify is Looking for Head of Communications, Freemium

Position based in London


Music Jobs category interest


This role will handle all communications, internal and external, to support the Chief Freemium Business Officer and the business areas within Spotify’s Freemium Business Unit.

The role is ultimately responsible for all communications for this leader that ladders up to the BU’s overall business objectives, goals and audiences for the company -- as well as, the leader’s goals. In this role, you are encouraged to have strong business acumen, writing and project management skills, as well as effective engagement with stakeholders across the company and at the very highest level across the business.

Role will be responsible for conceiving and executing written, visual, and live communications supporting the Freemium senior leader with support of the organization as a whole and potentially supporting larger Freemium announcements. This can include but is not limited to writing/editing on behalf of leadership (talking points, announcements, key messages, decks/slides, and more) as well as guiding/crafting the messaging strategy and QA’s for Freemium initiatives. You should be familiar with the Freemium BU’s culture and business priorities and how they ladder up to company objectives, as well as how to build understanding and connectivity with the rest of the company. Above all, your work will impact the way the world understands and learns about Spotify’s Freemium offering.

This role will be a direct report to Spotify’s Head of Communications and will be dotted and embedded to the Freemium business unit.
Work from our offices in Stockholm or London.

What you'll do:

Lead and coordinate all communications activities for Freemium Business Unit senior leader, at a global and local scale
Executive positioning: Develop and implement positioning plans for Freemium Business Unit senior leader and potentially key direct reports identifying external and internal opportunities that ensure key messages - as well as the company’s broader narrative - are reaching priority stakeholders in the most effective ways
Craft, lead and own presentations, speeches and messages targeting audiences both internally and externally
Media Relations: Build and maintain strong relations with key media in order to drive communication objectives and generate accurate and positive coverage featuring Freemium business leader
Build content for a variety of external channels to help Freemium leader keep the BU informed while successfully promoting and marketing Freemium BU at the company using various internal comms methods.
Work with the Global Internal Communications team to build consistency across the company and create narratives for how the mission, values, objectives, and more to connect to the Freemium BU org on behalf of the executive.
Partner closely with Consumer Comms Team: While the focus will primarily be on communications around the Freemium BU’s business strategy and its role within the broader Spotify offering, it will be essential to work closely with the Consumer Comms team who will be responsible for leading consumer facing announcements, content publicity and consumer events that the BU builds/curates

Who you are:

15 years relevant communications experience
Proficient in narrative, storytelling, communications channels and writing for a variety of audiences
Extensive experience from communications in a global company
Able to work efficiently in a fast-paced environment and under pressure without sacrificing attention to detail
Collaborative individual who enjoys partnering closely across teams and departments to build and distribute the most impactful communications possible
Strong writer, strategic thinker, and inventive problem-solver
Understanding of sensitivities that exist in communications and how to strategically seek for them
Ability to balance short- and long-term priorities
Excellent organisational skills
Of course, an ever-enthusiastic representative of the Spotify brand :)

Perks of being in the band

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Spotify On Tour, join your colleagues on trips to industry festivals and events.

Learn about life at Spotify

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 320 million users.


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