Music Jobs category interest

AWAL is seeking a Artist Support Specialist to join our dynamic Artist Support team. As a key addition to the team, you will take the lead in resolving important queries and managing critical processes across our roster. Reporting to the VP of AWAL Core andamp; Artist Support, you will specifically cover areas such as artist accounting/payments and rights management; liaising with artists, artists’ teams, and internal stakeholders from across AWAL to solve problems.

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WHAT YOU WILL DO

- Develop expertise in handling some of our more complex areas of artist support, including (but not limited to) artist accounting/payments and rights management

- Support clients with queries about their account statements and royalty payments

- Manage any rights issues that arise, coordinating with Ops and Business Affairs teams to resolve conflicts both effectively and efficiently

- Communicate directly with artists and their teams (managers, business managers, attorneys, etc.) to fully understand and address their needs

- Collaborate with cross-functional teams to define and refine the processes used to manage issues and queries, streamlining our approach across departments. Train and educate other team members on best practices

- Leverage internal analytics to inform your recommendations for process improvements

- Stay up to date with industry news and emerging technologies that affect our artists

WHO YOU ARE

- You love to solve problems and enjoy a challenge

- You have experience in creating and implementing processes to improve efficiency

- You have a working understanding of music copyright law

- You understand how artist royalties are calculated, particularly for streaming revenue

- You are comfortable with data and have experience using data to make decisions

- You consistently display sound judgment in complex situations

- You have excellent communication skills—written and verbal

- You pay attention to details and keep your work organized

- You enjoy working on diverse teams

- You are passionate about empowering independent artists

- Proven music industry experience copyright law and royalty accounting preferred

- Business proficiency with multiple languages (in addition to English) is a plus

WHAT WE GIVE YOU

- An opportunity to fuel the creative journey on a global stage

- A modern, diverse and innovative work environment, with offices that include collaboration areas, cafeterias, event spaces, and more

- An investment in your learning andamp; development

- An excellent range of benefits, like private medical cover, a generous pension scheme, life assurance and income protection, plus loads of music biz perks

- Winter recess (Christmas through New Year’s)

APPLY HERE