Sentric Music Seeking Manager: Revenue Optimization

The position is full time based in Liverpool, United Kingdom

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Company Description

Recently acquired by Believe, Sentric Music is in an exciting phase of significant growth into new markets. Sentric Music Group is a rapidly expanding music publishing company with 100+ employees based across our offices in Liverpool, London, Hamburg, Palma, New York and LA. The company handles copyright and royalty administration for a large client base consisting of songwriters, record labels and music catalogue owners. Our industry-challenging platform is transforming the traditional models for royalty collection and our client base is consistently growing.

Believe is above all a passion for music, tech, and digital marketing, shared by over 1,700 talented people in more than 50 countries. It is a visionary and entrepreneurial spirit that drives us and makes us a world leader in the digital distribution of music.

Believe is a tribe of experts who successfully meet the challenges of the transformation of our music industry every day. It’s an adventure, a human adventure, and one that is propitious and stimulating for all of us.

Finally, Believe is a story that began in 2005 and that we must continue to narrate, now, and with you. Believe’s mission is to develop labels and artists in the most suitable way, at each stage of their career and development, in all local markets around the world, with respect, expertise, fairness and transparency.

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Job Description

Reporting to:  Head of Rights

Department Objectives:

- The Revenue Optimisation team sits within Sentric’s Rights division. Its objectives are:

- To maximise revenue streams from all potential sources.

- To identify areas of potential income growth for client’s catalogues.

- To partner with internal teams to ensure client expectations are exceeded, ensuring significant retention and renewal levels are maintained.

- To ensure clients are at the centre of all activity, ensuring Sentric’s ethos of fairness, transparency and customer focus is evident at all times.

Job Summary:

The Manager, Revenue Optimisation will lead on ensuring all opportunities to fully maximise potential sources of publishing related income are identified and maximised. They will use their knowledge of additional royalty generating opportunities to give direction on areas of focus for the Live Claims and Income Tracking teams. They will oversee the work of the audit team (in collaboration with the Copyright Assurance Officer and Insights Team), using data analysis to identify any actions required to ensure everything is in place to allow for maximum revenue optimisation.

Job Description

Team Management

- Liaise with Team Leaders to oversee the day-to-day operations of the Live Claims, Audit andamp; Activity Tracking teams, using data and experience to identify key areas of focus.

- Continually assess the operations of the Live Claims, Audit andamp; Activity Tracking teams and work with management to implement improvements.

- Set and ensure KPIs are being met both internally and across collection network.

- Work with Head of Rights to ensure the continual development of Copyright team skills.

Tracking

- Exploring all avenues of Revenue Optimisation to ensure our clients catalogues are returning maximum value.

- Working with the tracking team to give direction on focus for generating royalties and reviewing results to report back to business.

- Identifying and assessing new opportunities for revenue maximisation

Live Claims

- Working with team leader to ensure efficient processing of live claims.

- Identifying and assessing potential value and opportunity of live sector

- Working with internal stakeholders to develop software systems.

Audit

- Provide direction on focus of audit activity.

- Working across teams with result of audit information to ensure actions are taken to optimise revenue.

- Work with Insights, Audit andamp; Copyright Officer Assurance Officer to provide reports to Director of Rights on performance of CMO’s in relation to catalogue registrations.

Qualifications

Skills

- Strong written and verbal communication skills

- Keen attention to detail, accuracy and detail-driven

- Demonstrable, prioritisation, organisation and deadline management skills required.

- High level of numeracy

- Strong analytical mindset

- Advanced proficiency with Microsoft Excel essential

- SQL and/or BI software knowledge (desirable)

Knowledge

- Understanding of the music publishing industry.

- Knowledge of music society processes across multiple royalty streams.

Attitude

- Positive approach to problem solving.

- Enthusiasm for working with artists and business partners at all levels.

- Collaborative approach to outcomes

- Ability to maintain a professional manner.

- Persistent drive to complete tasks in accurate and timely manner.

Experience

- 5+ years music publishing experience.

- 5+ years team management experience

- Prior experience of royalty tracking essential

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Additional Information

Rock The Job

- Hybrid remote working policy

- Regular travel to Liverpool or London depending on base

- Private Health Care

- Pension plan

- 25 days annual leave, + 1 day for your birthday

- Life assurance and long-term disability cover

- Access a digital mental health and well-being platform

- Tailor-made training and coaching program

- Enhanced sickness pay and maternity/paternity cover

- Must have the right to work in the UK, otherwise, the application will not be considered.

- We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

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