Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From AandR to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
The A Side: A Day in The Life
About Global Insight:
Using the most powerful andamp; effective data sets, and research capabilities in the music industry, UMG’s Global Insight team informs decision-making at the highest level. Alongside our commercial / partner data, we collect andamp; manage extensive consumer data (quantitative andamp; qualitative) from around the world, delivering unique detail into evolving attitudes and behaviours of today’s music consumers globally.
The Role:
We are looking for a proactive, enthusiastic, and confident Research/Insight manager to join an already successful team of dedicated and passionate analysts andamp; researchers at Global Insight.
Reporting directly to Director of Consumer Insight, the role is based in London and will support the wider Consumer Insight team across a range projects, from ad-hoc to large multi-market studies, delivering to a diverse range of stakeholders – from commercial and digital strategy to ecommerce and artist marketing.
Recent projects include:
- How do we activate and maximise growth in developing markets?
- What are the key social media trends that impact how we market our artists to their fans?
- What does the size the opportunity for m usic products look like globally, and what are the key consumer segments we need to target?
Becoming part of an ‘in-house consultancy’ means ability to build relationships with stakeholders is important to success, as well as the ability to develop exciting story-led and strategic deliverables.
The B Side: Skills andamp; Experience
Core areas of responsibility:
- Project set-up andamp; management: you’ll design, set-up and deliver projects, from drafting questionnaires to checking quantitative survey scripts andamp; data, to managing and meeting with stakeholders and presenting our reports.
- Analysis and Insight: there will be a focus on conducting fieldwork and analysing results, but the key to success will be to build them into compelling, strategically focused narratives/insights that the business can action.
- Stakeholder relationships: you’ll be supporting the team in developing and managing stakeholder relationships across the global business.
- Communication: you’ll partner with the internal insight team, data analysis team and external suppliers to ensure projects run smoothly and on time. Communicating within the project team and having a positive impact on the project outcome.
Person Specification
Necessary:
- Proven track record in market research / insight (preferably within a research agency environment but not required)
- Strong experience running quantitative research (briefing/proposal design, survey design andamp; setup, data analysis, reporting and delivery etc.)
- Experience running or supporting qualitative research (online communities, focus group/interviews, discussion guide writing, moderation, etc.) is a big plus, but not essential
- Comfortable combining findings / data (from multiple methods / sources) into cohesive and compelling narratives – storytelling is key
- Proficiency in Excel, PowerPoint, Keynote, and research/analytical tools (Q, SPSS, Forsta/Decipher etc.)
- Good client management skills – able to meet, inform and respond to stakeholders
- Good project management, organisation, communication, and presentation skills
- Enthusiastic, proactive, creative, with a willingness to learn
Desired:
- Commercial awareness – able to use broader industry knowledge to help develop strategic recommendations which the business can action is a big plus
- Keen interest in the music industry (not just music) and able to demonstrate passion for the category.
Benefits
- Group Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
-Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder’s specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
The position is based in Nashville, TN
The position is based in Paris, France
The position is based in Williamsburg, Brooklyn (Hybrid – 3 Days In-Office)
The position is remote-based
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